Security

The Security section of your Admin Panel gathers all the information available on your Workplace's security into one place, making it easier to access and monitor.

Your security center is organised into key security and authentication settings, a security dashboard and your security logs. It can only be accessed when logged in from a computer.

The Settings button at the top of the security center is where you will go to enable video download, two-factor authentication and certification features.

The security dashboard gives you an overview of two-factor authentication adoption, login failures and other security events. You can also see how many of your Workplace accounts we believe to be at risk of being compromised, and an overall health rating for your Workplace's security.

The log tab enables you to view all login, password, admin, file and integration activity from the past 90 days. You can download the logs or browse them in Workplace.

Find out which events are recorded and how they appear in your security logs.

The authentication tab is where you can find settings related to single sign-on (SSO) and your SSO provider. You can also allow your community to sign in to third-party applications using their Workplace login.

Find out more about single sign-on on Workplace.

Workplace Logs are a hub for all security events and data. Below is a list of all the events we currently record, alongside an explanation of the event that's occurred.

This article is only applicable to community admins on Workplace Advanced

We'll let you know if we suspect that some of the user accounts in your community may be at risk. You'll receive a notification that says a security risk has been detected, and the dashboard in your Security tab will show at risk accounts. Given that there's a small risk that an attacker could use password information to access your Workplace community, we recommend that you disable these users or force them to reset their passwords.

To see which accounts may be at risk:

1. Click Admin Panel at the top-left of your home page.
2. Click People.

Accounts that are at risk will be highlighted in red and labeled Account at Risk. To disable the user or force them to reset their password, click next to the account that's at risk and select Deactivate User or Force Password Reset.

The Security Health score takes into account various pieces of information about your community's security activities.

To see your Security Health score:

The overall security level is based on the security events of the last 30 days and the security features you've set up as well as any security threats we've detected. We'll notify you about issues that need your attention. Learn more about what information you can find in the Security tab.